Acomb, Leeman Road Area, Upper Poppleton, Nether Poppleton, Green Hammerton
Silly negotiation tactics played from the start. Offered an under-valuation for my trade-in that miraculously increased straight away when it became clear I had called his bluff. I followed-up on their derisory offer but I guess they only want easy sells. Be warned - they will tell you that they have the 'lowest prices on the web'. This is balanced by offering you less than your car is worth. Got a much better deal elsewhere and in future if I am interested in a Volvo I will travel to another dealership - even though these guys are round the corner from me. 2 stars is for the showroom and very pleasant receptionist
Great Company, may be the best in Yorkshire
We went in to the garage and were told that we would have to wait for a salesman to be free. This was not a busy place... After 20 minutes of waiting there was no sign that anyone was going to help us any time soon so we walked out. We went to Arnold Clark's around the corner where we were seen immediately by a polite member of staff who was more than happy to sell us a car.
Just wanted to say a huge thank to Mike who we've dealt with at Ray Chapman motors. By far he has been the most professional, friendly, genuine & none cliche car salesman we've met whilst looking at new cars. He spent hours with us explaining the car & options, fitted us in for a test drive without a booking & was also supportive e.g. didn't put any pressure on us whilst we went away to research other car options. I dealt with other dealerships such as Audi (couldn't care less about a none PCP car buyer) & BMW. Ultimately we made the right decision & came back to Volvo for their amazing XC40 & we're so excited to pick up our new car. Mike has been extremely helpful & it's been a pleasure doing business with him specifically & this garage overall is lovely, as is James the manager. Would highly recommend this dealership - what a great experience from genuinely nice people who are passionate about their brand.
Service is paramount at Ray Chapman Motors. Tim needs a gold medal for all the help and simple, honest advice he provided through the whole process. I am now bimbling around in a brand new XC60 so cheers!!! Will definitely buy from them again.
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